Duty Manager Intern in Amsterdam

Beschrijving

As a Duty Manager Intern at the Courtyard Amsterdam Arena Atlas you will be a member of a great team where everyone is just as important as the other.

We are looking for a person who wants to be apart of developing our hotel.

As a Duty Manager Intern you report to the Operations Manager and Hotel Manager.

Main tasks and responsibilities

• You are a real ambassador for the hotel and you support various departments during busy moments;

  
  

• You work proactively and try to handle various matters as well as possible.

  
  

• Among other things, you will be dealing with complaint handling or solving various problems.

  
  

• Especially where guest satisfaction is of paramount importance;

  
  

• Quality control of the rooms and suites;

  
  

• Recognizing VIP guests on a daily basis and alerting the rest of the team;

  
  

• Responding to online guest feedback;

  
  

• Analyse guest feedback, determine points for improvement and implement accordingly;

  
  

• upervising the general well-being of the hotel, hotel guests and employees;

  
  

• Guaranteeing safety through security rounds through the hotel;

  
  

• Supporting the Operations Manager and Hotel Manager in their daily activities;

  
  

• Representing the management team in their absence;

  
  

• Organize and attend Management Meetings.

  
  

Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school

Plaats

Amsterdam

Dienstverbanden

Stage

Gepubliceerd op

03-03-2025